How to: Check USPS Claim Status Domestic/ International

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USPS allows users to file a claim, in case, if a package arrives damaged or with missing contents. USPS claim status facility is available for both domestic & international users. Make sure to check the status of USPS claim after filing a claim. It helps you get the latest progress on your request. Also, note that the timeframe for filing a claim is different for different mail services.

The process of filling a claim is different for domestic & international users. Once you’re done with filling a claim, then here is what you need to do in order to check the status of a claim. USPS makes it easy to check the claim’s status either online or by phone. Below you can find the detailed process for both domestic & international claims.

Also, Check:

  • How to File a Domestic Claim Online
  • How to File an International Claim

Check USPS Domestic Claim Status

Domestic users can check the status of a domestic insurance claim using the options below:

  • If you’ve filed the claim online, then simply login to your USPS account and then access the “Claims History” tab to see the progress in the claim status.
  • Or else, contact the Accounting Services Help Desk at 1-866-974-2733. Make sure to contact during the working hours only (Monday – Friday, from 8:00 am to 8:00 pm ET (7:00 am to 7:00 pm CST).)
    At a minimum, you will need to provide the following information:

    • Your name
    • Article number
    • Original mail date

Check USPS International Claim Status

Here is what you need to do in order to check the status of an international insurance claim

Check the Status of the International claim by calling Customer care

Contact the Customer Support Department by calling at the 1-800-222-1811. You need to give the following information.

  1. Name
  2. Tracking Number

Check the Status of the International claim Online

If you’ve filed a claim online then Log in to your USPS account and submit your tracking number to get the statusClick here

Contacting to Accounting Helpdesk

Call the Accounting Helpdesk at 1-866-974-2733 during working hours i.e. from Monday to Friday from 8:00 am to 8:00 pm ET (7:00 am to 7:00 pm CT).

Final Thoughts:

File a claim immediately, if you package has arrived with damaged or missing contents. USPS facilitate customers with file a claim service called “File a Claim” through which users can file a claim for both domestic & international packages. Now you know how to check the USPS Claim Status as well. Visit to get the answer to all your queries related to this topic.

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