USPS Informed Delivery – Sign Up, How it Works, FAQ’s, Cost

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Want to preview your mail and manage your packages before delivery? If yes, then the USPS offers a free and optional notification service called “Informed Delivery” which allow users to view greyscale images of the exterior, address side of letter-sized mailpieces via email or an online dashboard at

This service or facility is only available for letter-sized mailpieces that are processed through USPS’ automated equipment. If you want this service then you need to first Sign Up for Informed Delivery at

What is USPS Informed Delivery?

USPS Informed Delivery allow residential users or customers to digitally preview their letter-sized mailpieces and manage their packages scheduled to arrive soon. This service has made the whole process or receiving mail items more convenient and reliable. Now users can actually view what is coming to their mailbox on a mobile, computer or laptop.

USPS sends the digital images of the mail item as a digital notification to users in advance of the delivery. There are many benefits of using this service such as the entire household has the visibility of what’s coming into mail and package. Informed delivery allows users to take important actions as they already know what’s coming in their mailbox.

How to Sign up for Informed Delivery?

If you’ve decided to sign up for informed delivery then follow the steps shared below. Before jumping to sign up, you need to first check whether your living address is eligible for Informed Delivery or not. First, you need to verify your address, if your address is eligible then you can proceed to follow the following steps, else not.

Step 1: Visit the official USPS Informed delivery page i.e.

Step 2: Click on the “Sing Up For Free” button.

Step 3: Here you need to confirm that your address is eligible for Informed Delivery.

  • Enter your correct address details and then click on “Continue” button to see whether your address ie eligible or not.
  • If your address is not eligible, then you cannot use this service, but you may still create an account to maybe use USPS Click-N-Ship.

Step 4: If you’ve successfully verified your address then simply login to your account. If you do not have a account then create one and log in.

  • So now you’re logged in, go to the top right of your profile page and select “Informed Delivery”.
  • The Click on “Enroll” option and then scroll down to the Informed Delivery box under “Account Management”. You need to Click on the box in order to expand it.
  • Agree to the terms & conditions, certify your address, and then select “Enroll in Informed Delivery” to continue.
  • Complete the identity verification questions.

Step 5: Select “Enroll” in order to Opt-in to Informed Delivery. Create your profile by entering details such as your username, password, security questions, and contact information.

Step 6: Complete the identity verification process, if you have already done, then skip this step.

That’s it, now you will start receiving notification within a week.

How Does Informed Delivery Works?

This service allows users to check or see what’s coming in their mailbox. Informed Delivery is the one convenient and reliable way to interact with the upcoming mail and package. Users need to sign up for this service in order to receive email notification or check the Informed Delivery dashboard at to see the grayscale images of the exterior, address side of incoming letter-sized mailpieces that are arriving soon.

Through the dashboard, users will be able to track their packages, check the delivery status of packages, schedule a redelivery, manage notification etc. The dashboard displays mailpiece images for a seven-day period, while package information will display for 15 days after each package has been delivered. Users can opt-in to receive email or text notifications with status updates for incoming packages, too.

Download USPS Informed Delivery App

Users can download the USPS Informed Delivery App to view incoming mail and track incoming packages anytime, anywhere on your smartphone or tablet. The app is totally free, all you need to do is click on the buttons below. The app is available for iOS, Android, and Windows in your app store.

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USPS Informed Delivery FAQ’s

Here are the answers of most commonly asked questions of Informed Delivery, check out the questions below to understand this service more.

Q1) How much does Informed Delivery Costs?

A) This service is available at no cost.

Q2) After How Many Days I will Start receiving DIgital Notification?

A) The activation time may vary, but you should start receiving notification within three business days.

Q3) I am Unable to Verify my Identity Online, What should I do Now?

USPS is the most reputed and reliable postal service and they give prime importance to the security and privacy. In order to successfully sign up for Informed Delivery, you have to verify your identity online, but in case, if you’re unable to complete the online verification process then you may do at specific USPS locations that provide Identity Verification Services. You need to locate the nearest Identity Verification Service locations.

Q4) I’ve successfully Signed Up, but Still no Notifications for Packages?

A) First, you need to understand that notification are not sent on a day when there is no mail to be delivered, or on Sundays, on federal holidays. The notifications are available online when there is an update on the status of an incoming package. If you are not receiving notifications then check out your email address, check the spam filter settings. If you want to receive text notifications then, you need to go to the “Settings” tab in your dashboard and enter your mobile number under the Contact Details section.

Final Words:

USPS Informed delivery allows users to see what’s coming in their mailbox. Users can take appropriate required actions as they already know what’s coming. Plus, this service is available at no cost and it’s simple to sign up as well. All the important information related to Informed Delivery is shared here, if you still have any query or questions related to this service then please check out the official FAQ’s page of USPS i.e.

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