USPS offers this service called “USPS Package Intercept” where users can redirect a domestic shipment to a new address or back to the sender’s address. This service is only applicable when a package hasn’t been released for delivery. Available for packages, letters, and flats with a tracking barcode and all mail classes, except Standard Mail and Periodicals.
If you’re in a situation where you have entered the wrong address or put wrong content in a package, then there is a way to intercept a package before it releases for delivery. USPS allow their customers to redirect a package to a new address or back to their own address. You can do the following things with USPS Package Intercept service;
- stop packages at a post office as a hold for pickup
- send them to a different address
- redirect them as priority mail back to your address
Read the information below to know how it works or how to redirect a package online (USPS.com).
How does USPS Package Intercept work?
Before intercepting or redirecting a package, it’s important to understand how it works. Read the following information to know about the working process of package intercept.
- Firstly, you need to check whether your shipment is eligible for package intercept or not. If the item hasn’t been delivered or released for delivery, you can request USPS Package Intercept service, else not. Check delivery status of your package here>>
- If eligible, then login to your USPS.com account to submit a request online.
- After successful submission, you’ll be provided an estimated total (estimated postage plus intercept fee). USPS will then attempt to intercept and redirect the shipment.
- You will be charged only if the package is successfully intercepted, else not. After the package is intercepted, your credit card will be charged with non-refundable $13.45 Package Intercept fee plus postage.
As mentioned above that with Package Intercept service you can redirect a mail or packages to a new address or back to the sender address. Your local Post Office can also hold for pickup.
How to Intercept or Redirect a Package
Follow the steps to intercept or redirect a package to a new address or back to your address.
1) Go to USPS.com
2) Hover to the “Track & Manage” and then click on the “Intercept a Package”
3) Now you’re on the main page i.e. https://retail-pi.usps.com/retailpi/actions/index.action Enter your tracking number to check whether a shipment is eligible for this service or not.
4) If eligible, then login to your USPS.com account and submit a request to intercept or redirect a package to a new address or back to your address. You can also hold a package at a post office for pickup.
5) All intercepted items are redirected as a new Priority Mail piece and you must pay the applicable Priority Mail postage, except for items being redirected to the sender that were originally sent using Priority Mail Express, Priority Mail, or First-Class Mail service.
6) Your credit card will be charged with non-refundable $13.45 Package Intercept fee plus postage after a package is successfully intercepted.
What are the Requirements for Package Intercept or Redirect?
- This service is available only for domestic items sent by Priority Mail Express, Priority Mail, First-Class Mail, First-Class Package Service, Parcel Select, USPS Retail Ground, Media Mail.
- Only the items with USPS tracking or extra service barcode can be intercepted.
- There are few other restrictions as well such as non-mailable items, items with hazardous materials cannot be intercepted.
- Package intercept fee is non-refundable. However, your credit card will be charged only after the package is successfully intercepted.
- All intercepted items are redirected as a new Priority Mail piece.
This service is very useful if you’ve sent a package to a wrong address or put the wrong content in a package. Either intercept or redirect a package to a new address or your own address before it releases for delivery. However, success intercepting your package is not guaranteed, but you will be charged only after a package is successfully intercepted.
Read the Disclaimer of USPS related to this service